Shipping and delivery
Free shipping within Australia on the Home Power Station, bundles and solar panels.
Power stations and bundles – Australia only
The Home Power Station contains a 499 Wh lithium battery. Batteries over 100 Wh can't be sent by air, so power stations and bundles travel by dangerous-goods road freight within Australia only (estimated 5–12 business days from dispatch, longer for remote areas). We can't ship them overseas.
Solar panels and accessories – worldwide
| Destination | Rate (AUD) | Estimated delivery |
|---|---|---|
| Australia – Standard | Free on orders $99+ ($9.95 below) | 3–10 business days |
| Australia – Express | $19.95 | 2–5 business days |
| New Zealand | $19.95 | 6–15 business days |
| United States, United Kingdom, Canada | $29.95 | 7–20 business days |
| Europe | $34.95 | 8–20 business days |
| Other countries we ship to | $39.95 | 10–25 business days |
Delivery times are estimates and can vary with carriers, customs and public holidays.
Processing and tracking
Orders are processed within 1–3 business days. Once your order ships you'll get an email with tracking details.
Duties and taxes
Orders to Australia include GST. For international orders, any import duties or taxes charged by your country are the buyer's responsibility unless they're shown and collected at checkout.
Returns
Covered by our 30-day money-back guarantee: if your item is unused or not as described, contact us within 30 days.