FAQ

FAQ

Questions, answered

What can it power?+

Anything that draws up to 600 W from the AC sockets – lights, the modem, laptops, a TV, a 12 V fridge-cooler or fans. Check the watts on each device's label. If you're not sure, message us with what you'd like to run and we'll help you check.

How do I recharge it?+

Plug it into a standard power point with the included cable – about 80% in an hour, full in about 70 minutes. You can also charge it from solar (up to 200 W) or a car's 12 V socket.

Can I charge it with solar?+

Yes. Our 100W Foldable Solar Panel connects to the station's Anderson solar input (12–50 V, up to 200 W). In strong sun one panel recharges it from empty in roughly 7–8 hours.

How is it different from a petrol generator?+

There's no engine and no fuel to buy, store or pour. It stores electricity in a battery, so you charge it ahead of time and plug in when you need it.

How much is shipping?+

Shipping is free within Australia. The power station contains a lithium battery over 100 Wh, so it travels by road freight within Australia only; solar panels ship worldwide. We'll email you tracking when your order ships.

What if it's not right for me?+

You're covered by our 30-day money-back guarantee. If the item is unused or not as described, contact us within 30 days and we'll arrange a return. Changed your mind? Return postage is on you. Faulty? It's on us.

Free shipping 30-day money-back guarantee Secure checkout
Free shipping
Australia-wide, no minimum
30-day money-back guarantee
Unused or not as described? Send it back
Secure checkout
Encrypted payment at checkout